October 26, 2007

 Dear Valued Customer,     

                         1-866-969-9377 is no longer a tech support number

Cyberlink need you to make one minor change to Cyberlink connection on your desktop.

Change the     @clnet.net       to        @ultrapops.net

Over the past few weeks, and in the coming days, there will be some exciting new changes at CyberLink Networks and we are pleased to inform you of them!

In order to continue to provide you with the best possible service, we are in the process of migrating our equipment to a secured telco co-location facility owned and operated by Level3 Networks.  Upon completion of this migration, CyberLink dial-up customers will have the opportunity to achieve faster connect speeds and shorter download times.

Now that our equipment is located in a secure facility and monitored by a 24-hour manned network operation team, there is no longer a need for our offices to be open daily. 

These changes are being made with you, the customer, in mind and we hope you will find them beneficial!  Should you have any questions, comments, or concerns; feel free to call us at 1-888-850-7295 or send an e-mail to clnetsales@clnet.net, anytime.

Also, to those that need a paper bill. There will be a $1.00 a month extra charge added to your bill. If you do not want this extra charge please let me know your email address so I can send you a paperless bill. Thank You.

Sincerely,

Leroy James